"I was just passing through and noticed that I was over on my miles. I stopped in for an oil change. I had a clunking and vibration in the front. I did not tell them that. I was trying to get home to have it checked. They also found the front wheel bearing out. HD Center didn't rip me off and I didn't have any more problems the rest of the way home. Great dealer to do business with!
"While on a cross country trip I encountered a clutch issue heading east from Indianapolis. We noticed the H-D Center billboard on I-70 and pulled in after 4 pm on June 8, 2012. I met Gene and Greg in the Service Department who immediately began surveying my problem. Greg along with the Tech Don, discovered my clutch cable issue and made repairs which went almost and hour and a half after they had closed. While waiting we also met George, the owner. All of these folks were great! They were friendly and helpful and allowed for us to be back on the highway in less than 3 hours, when they could have said come back in the morning. If I lived local I would be a customer of theirs for life. Thanks again Harley-Davidson Center!”
"I would like to give a big thanks to Greg Brooks for being so patient with me, and also giving me the chance to own a 2011 FLHXSE2. This is my third brand new bike, and first one purchased from your dealership. Everyone was so nice to work with. I look forward to coming back in for my first service.”
"Everyone is always helpful and knowledgeable. The selection of accessories/chrome is second to none! We know that you will always have what we want in stock so we can get it the same day - unlike many other Harley dealers.
"Great parts and service departments!
"Very friendly and knowledgeable folks. Especially the owner George. I tell everyone I talk to that Harley Davidson Center of Richmond is my home store of purchasing all my Harley needs.
"I have had a vibration in my bike since it was new, Greg in the service dept told what was wrong and he could get it in the next day for the repair. Thanks Greg!
"I purchased an Electra Glide Classic and I have been very pleased with the motorcycle. It has a great ride and a great feel. The most comfortable ride I've had. When I picked up my motorcycle I brought 2 friends that had purchased Harleys at another dealer. While Greg was going over my motorcycle the other 2 started asking questions because they didn't get the kind of attention and knowledge at the other dealership that Greg was giving me. I will say it was a great experience buying a bike from you. Thank you very much, especially Greg for all the info.
"Well being that you have sold two new Streetglides to the Moler family in the past year or so, you must have done something right. You have become our Harley store for everything we need. Everyone is super nice and you are the nicest group of people we've had the pleasure of dealing with, (yeah even you Greg). Looking forward to future Harley dealings with you. You must be doing something right to get all of our business from you.
"Louise, I want to express my Thanks to the wonderful dealership you have. I am a proud first time owner of a Ultra Classic 105th Anniversary edition. I want to say that the staff is fantastic to work with. Harley-Davidson Center treated me right for the deal I was looking for. They have an excellent sales staff in paticular Greg Brooks. He was really courteous,polite and great to work with in getting my purchase complete. They had all the accessories I needed for my new Harley.Gene in service was thorough explaining the operation for delivery and courteous as well.If your looking for a bike to purchase I highly recommend Harley-Davidson Center in Richmond,Ind. I commend all the staff and especially Louise and Greg for making this dream come true!